Commercial Bank Digital Cash Sales Manager - VP

Citi Commercial Bank (CCB) works with mid-market and fast growth businesses across the world, especially clients with international presence and aspirations. The key outline of this role is to help nurture the growth of cash revenues for CCB clients headquartered in Western Europe. An ongoing commitment in identifying new revenue streams and flows, support and own RFPs and deepen wallet penetration for revenue realisation. Through those activities you will achieve an annual growth rate in cash revenue for the Western European CCB business whilst overseeing sales performance. This is an experienced individual contributor role that is expected to deliver fast sustainable growth with the ability to manage multiple clients and senior management demands.

Key Outline

Based in Ireland, the key priority of this role is to support the Cash Management Sales team cater to Citi Commercial Bank’s existing top clients headquartered in Western European countries and deepen global wallet share. In this role you will be engaging in complex deals through deal review process, monitoring and supporting implementation, and ensuring timely revenue ramp-up. Post implementation, with regular client interaction and review, you will be positioned to perform client analysis to identify new product- and wallet growth opportunities. This is an individual contributor role that is expected to deliver fast sustainable growth with the ability to manage multiple clients’ and stakeholders’ demands.

Core Responsibilities:

• Make Citi, the primary international banking partner for our client segments.
• Identify new product opportunities with an aim to grow wallet share, developing a strong cross-sell pipeline.
• Conduct regular client account reviews and develop action plan to deliver revenue ramp up and optimise client experience.
• Regular tracking of deal pipeline and review of implementation and revenue realization
• Maintain product knowledge to sustain your client advisor position within the client organisation.
• Provide solutions for all escalated client issues and co-ordinate resolution to deliver excellent client experience.
• Work with Treasury and Trade Solutions (TTS) teams across product, sales and implementation to own the execution of the deals won.
• Increasing customer volumes/revenues in a dynamic and evolving environment.
• Travel: 25-50% (across Western Europe)

Skills that will help you in the role:

• Interpersonal and communication skills for effective presentations, pitches, and conversions.
• Experience in managing client relationships with ability to influence others to support client needs
• Analytical skills to filter, prioritize and validate complex situations and inputs received from multiple sources.
• Ability to multitask and prioritise conflicting deliverables both for clients and internally.
• Ability to quickly identify problems and solutions leveraging cash product propositions, business drivers, policies, customer needs and market trends.

Equal Opportunity

We recognize talent comes from a wealth of experience and ideas beyond just the technical specifications of a role. If you feel like you can make a meaningful impact even if you don’t necessarily check all the listed requirements, please still consider applying. Diversity of experience and skills supplemented with drive are cornerstones to innovation and excellence and we encourage people from all backgrounds to apply to our positions.

This Role is a “Controlled Function” Role as defined by the Central Bank of Ireland Reform Act 2010 and Principal Regulations 2011, and amending Regulations 2014, 2015

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