Quality Expert Reviewer at TP

Job Description:

Latest job information from TP for the position of Quality Expert Reviewer. If the Quality Expert Reviewer vacancy in Leinster matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at TP for the position of Quality Expert Reviewer below matches your qualifications.

Multi Channel-Quality Expert Reviewer (Fluent Bilingual Arabic/English speakers) - Dublin City CentreMust Be Able To Evidence Previous Content Moderator ExperienceTeleperformance certified as Great Place to Work for 5 years in a row At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence.Due to our success, we have exciting opportunities coming very soon in Dublin - no previous experience necessary Why not fill in our application and we will be in touch with more information soonStart Dates: Various

• Location: Onsite Dublin city centre (no work at home option currently available)
• Salary: € 42,667 per annum
• Shifts: Full Time, 40 hrs, Fully Flexible across Mon – Sun 08.00 – 19.00
• Training: 4 weeks on site in Dublin
• Contract: Permanent
• Background Checking:
• Right to Work
• Criminal Record Check
• Credit Check
• Any other associated checks
• Joining the team: Please note that this role is fully office based in Dublin.
• Please note we do not allow any time off/holiday requests within the first 8 weeks to allow for full training**

Duties And ResponsibilitiesYou will be supporting the quality review of the Client workflows managed by the Clients Global

Operations Team Including But Not Limited To

• a) Content Moderation - content includes the following topics unless otherwise mutually agreed:
• Organizing or credibly threatening violence
• Promoting self-harm
• Organizing theft, vandalism, fraud, poaching, or sale of restricted goods
• Misrepresentation, impersonation and privacy violations
• Hate speech, bullying
• Phishing, spam, and malware
• Child Exploitation
• Nudity, pornography
• Sexual solicitation
• Others as mutually agreed in an SCN
• b) ID Review and Authenticity/Access Flows;
• c) Escalations.

The Services shall support the quality review of the following Client workflows managed by Clients Special

Ops/Global Risk Ops (GRO) Focus On The Following Areas

• HERO (viral/meme content)
• DOI (Dangerous Organization)

"High affinity and cultural context of political/social situation regarding the relevant market/region that will be supported by each 'agent' – which is critical to be aware of the cultural/regional differences for nuanced policy decisions to be applied in accordance with Clients abuse standard policies and training materials."

Values We Look For You To Have

• Process Excellence- Doing things well means something to you and you will always strive to improve on your work.
• Collaboration- You enjoy working with others and you like working as a team player.
• Communication- You can speak and write clearly and in a confident manner.
• Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others.
• Open-Mindedness- You are able to be open to different ways of thinking and new ideas.
• Critical Thinking- You are able to think logically when making decisions.
• Solution Orientation- Having a forward thinking mindset focused on resolving challenges.
• Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset.

What You Get From Us -

• Healthcare insurance
• Death in service
• Annual leave 20days + 10 days bank holiday
• 4% pension
• Bonus (non contractual and applicable for certain roles)

DisclaimerPlease be vigilant against job scams. Teleperformance willnevercontact you about anything other than your application through our official channels - UK phone number, text or email addresses. If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.DisclaimerPlease note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

Job Info:

• Company: TP
• Position: Quality Expert Reviewer
• Work Location: Leinster
• Country: IE

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Quality Expert Reviewer at the office Leinster above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.