EXT Aqua - Account Manager
Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the Allianz Partners with the position of EXT Aqua - Account Manager - Allianz Partners which was opened this.
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Job Overview: Account Manager maintain and develop assigned accounts to ensure positive client experience, renewal and maximise profitability through daily account management. What you do: Account Management- Act as the account lead for assigned accounts based on the Client Value Proposition
- Support other account leads on larger clients as second account manager
- Build and maintain good long term successful relationships with the client
- Understand and maintain very good knowledge of the client contacts
- Anticipate future needs, challenges and developments where possible
- Document and regularly maintain all relevant information in Salesforce
- Communicate relevant information to various other areas to ensure they have the necessary understanding to make decisions
- Lead and support any client meetings/calls as and when required, as per the guidelines in the Client Value Proposition, where possible
- Hold and participate in the account review meetings to discuss claims experience, service performance and client feedback as well as possible future opportunities as appropriate to the CVP
- Very good understanding the clients business and requirements
- Provide back up and support to client teams where required
- Recognised as the go-to person internally on the own client portfolio
- Easy, quick and high quality interactions with all touch points and escalation resolution in a swift and client centric manner
- Provide effective, innovative and timely solutions to clients business challenges
- Provide a positive and engaging client experience
- Mainly independently identify and implement efficient solutions to clients requirements and challenges
- Independently manage any escalations to ensure a swift and client centric resolution
- Regularly review and analyse client experience results to identify possible areas for improvement
- Seek, document and share feedback from client on service delivery
- Ensure tailored processes, products and services are documented and optimised over time to improve efficiency
- Boost client stickiness
- Prepare and issue renewal documentation within agreed timeframes
- Independently negotiates renewal internally and externally to achieve favourable outcome for both sides
- Aims to improve profitability for assigned client portfolio
- Ensure regular client engagement by phone throughout the renewal process
- Communicate and document all agreements and requirements for the renewal
- Support tender responses for existing clients to provide a comprehensive and tailored response
- Support the implementation of new clients ensuring a smooth and seamless transfer
- Support the sales process for potential new clients
- Discover and aims to convert opportunities for cross selling additional products or services
- Supports or acts as technical representative for team on cross functional projects
- Train new team members
- Supports development and implementation of technical parameters, policies and frameworks for others to work within
- Minimum of two years work experience in an account management role within a Financial Services environment
- Experience in a customer focussed environment, producing accurate work within tight deadlines
- Completion or progress towards the Irish Insurance Examinations or equivalent foreign qualification
- Good knowledge of MS Office (Outlook, Word, Excel, PowerPoint
- Knowledge of Salesforce an advantage
- A highly customer-focused individual with excellent interpersonal and communicative skills
- Excellent problem solving skills
- A high level of results/goal orientation
- Takes full ownership and responsibility for the task/duties assigned to them
- Very high attention to detail
- Team player & ability to work on own initiative
- Highly motivated and innovative individual possessing the ability to work under pressure and to meet tight deadlines and service standards Fully capable of prioritising and managing own work independently
Information :
- Company : Allianz Partners
- Position : EXT Aqua - Account Manager
- Location : Hybrid work in Dublin, County Dublin
- Country : IE
How to Submit an Application:
After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the EXT Aqua - Account Manager job info - Allianz Partners Hybrid work in Dublin, County Dublin above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies EXT Aqua - Account Manager job info - Allianz Partners Hybrid work in Dublin, County Dublin in 2025-01-25 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.
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Post Date : 2025-01-25 | Expired Date : 2025-02-24