Accommodation Assistant

Where Were Going

At Pembroke Kilkenny, every detail matters, from the welcome at reception to the final touch on a guest room. We pride ourselves on delivering a consistent, high-quality experience rooted in comfort, cleanliness, and care. Our accommodation team is at the heart of this promise, and were building a culture where every team member takes pride in what they do.

Were looking for someone with great attention to detail, a strong work ethic, and a warm, positive attitude. If you thrive in a fast-paced environment and take genuine satisfaction in creating a spotless, welcoming space for guests, youll fit right in.

Your RoleAs an Accommodation Assistant, youll be part of a close-knit team responsible for the presentation and upkeep of guest rooms and public areas. Youll take pride in high standards, work efficiently, and help us maintain the kind of guest experience that sets us apart.

What Youll Do

• Prepare guest rooms and bathrooms to the highest standard of cleanliness and presentation.
• Follow daily cleaning schedules and health and safety protocols.
• Ensure all linen and amenities are replaced, replenished, and neatly arranged.
• Report maintenance issues or missing items promptly.
• Support public area cleaning and back-of-house hygiene.
• Collaborate with the accommodation and front desk teams to ensure smooth daily operations.
• Maintain a friendly and respectful attitude with guests and colleagues.
• Uphold brand standards and take ownership of your assigned areas.

What You Bring

• Previous housekeeping or accommodation experience (preferred, but not essential).
• A strong eye for detail and a commitment to cleanliness.
• Good time management and the ability to work independently.
• Positive, team-focused attitude and strong communication skills.
• Willingness to learn and adapt to new standards and procedures.
• Flexibility to work mornings, evenings and weekends

Why Join Us?

• Be part of a high-performing, award winning team in a quality-driven hotel.
• Learn new skills and grow your hospitality career.
• Work in a supportive, inclusive, and respectful environment.
• Receive ongoing training and opportunities for progression.
• Access employee wellness initiatives and staff benefits.

Benefits:

• Bike to work scheme
• Employee assistance program
• Employee discounts
• Gym membership
• Wellness program

Job Type: Full-time

Pay: From €13.50 per hour

Expected hours: 32 - 39 per week

Benefits:

• Bike to work scheme
• Employee discount
• Gym membership
• Wellness program

Experience:

• Accommodation or cleaning: 1 year (preferred)

Work Location: In person

Application deadline: 18/05/2025Expected start date: 25/05/2025

Information :

• Company : Pembroke Hotel Kilkenny
• Position : Accommodation Assistant
• Location : Kilkenny, County Kilkenny
• Country : IE