Customer Partner

Are you ready to take on an exciting challenge as an Account Management Partner with Kyndryl? Were looking for a dynamic individual like you, who can revolutionize relationship management, drive account growth, and boost profitability. In this role, youll have the power to create, maintain, and develop deep customer connections, bringing the very best of Kyndryl to the table and building trusted relationships with top-level executives.

But this position is about more than just maintaining the status quo. As an Account Management Partner, youll be at the forefront of driving proactive account growth. Youll focus on not only selling new offerings but also minimizing erosion in renewals, ensuring that our largest accounts continue to flourish and thrive.

You wont just be a cog in the machine; youll be a strategic mastermind responsible for developing and executing cutting-edge account strategies. Your expertise will lead to the successful growth and retention of Kyndryls most valuable accounts. With your sharp eye for identifying and qualifying new opportunities, youll build relationships with key decision-makers and deliver tailor-made solutions that cater to the unique needs of each customer.

Collaboration is key, and as an Account Management Partner, youll work closely with other sales team members to ensure a seamless account management process. Together, youll execute every aspect flawlessly, from the initial prospecting stage to closing deals and beyond.

Not only will you lead one or more Portfolio or Strategic accounts, but youll also be the driving force behind generating new opportunities and expanding existing work into larger scopes and new capabilities. By building a strong go-to-market pipeline with our partners, youll join forces to pursue and conquer new deals, taking Kyndryl to unprecedented heights.

Youre not just an expert in our industry—youre an expert in the industry. With your deep knowledge of external best practices, you understand how they can impact our customers. By staying ahead of the curve, youll continuously provide innovative solutions that position Kyndryl as a leader in the market.

As an owner of the account P&L, youll take charge of customer satisfaction, ensuring that our clients are not only happy but also successful. Integrity is at the core of everything you do, and youll go above and beyond to ensure account compliance and maintain a stellar reputation.

If youre ready to embark on an exhilarating journey with Kyndryl, where your skills, expertise, and creativity will shape the future of account management – then we cant wait to meet you. Join our team and lets make remarkable things happen together.

Your Future at Kyndryl

Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

Job Qualifications

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Skills and Experience

• 5+ years experience running account P&L with Banking industry expertise
• Deep knowledge of business and technology trends and industry best practices
• 5 years of experience managing sales process end-to-end
• Proven experience with revenue growth, cost, profitability, trends, and risks
• Open minded and empathetic approach in relationships with customers

Preferred Skills and Experience

• Bachelors degree or Master’s degree
• Sales experience in technical solutions

Information :

• Company : Kyndryl
• Position : Customer Partner
• Location : Dublin
• Country : IE