Workshop Controller

We have a great opportunity for a Qualified HGV Tech to join our business as a Workshop Controller at our DAF Baldonnell site.

Key Responsibilities

Reporting to the Service Manager you will work closely with the Service Manager and Service Administration team:

• Managing a team of Commercial Vehicle Master Technicians, Technicians and Apprentices
• Managing the flow of vehicles through the workshop reviewing and allocating jobs, discussing job requirements with team ensuring work is completed in a timely manner to manufacturer standards
• Liaising with the Service Team to manage the daily planning of vehicles through the workshop including reviewing and estimation of jobs for the customer
• Providing ongoing review and support of Diagnostics in line with manufacturer standards
• Responsible for Quality Control of the output from the workshop
• Liaising with service desk team, warranty team and customers where required on more complex technical jobs
• Managing the maintenance of high workshop utilisation, productivity and achievement of KPIs
• Ensuring high health and safety standards are maintained through all aspects of the workshop
• Keeping up to date with all manufacturers standards and training and being fully prepared for manufacturer and industry performance and compliance audits.

Skills and experience needed

• At least 2 years experience in a similar role in a Dealership / Manufacturer / Importer Commercial Vehicle Environment
• Qualified HGV Tech with at least 5 years experience working in a busy workshop
• Working knowledge of the full process of throughput of Commercial Vehicles for service and repair through a workshop
• Demonstrable experience of managing and supporting a team of technicians and apprentices as they progress through their career
• Strong organisation and multitasking skills
• Good knowledge of Kerridge/Keyloop
• Fluent written and spoken English, and full authorisation to live and work in Ireland

Benefits

• Competitive Salary commensurate with experience
• 22 days holidays
• Contributory Pension Scheme
• Team and Individual Bonus Scheme
• Staff Parking
• Access to One Hub, retail discounts and wellbeing app
• Employee Assistance Programme
• Workwear and Safety gear provided
• 40 hours per week - Monday to Saturday

Job Types: Full-time, Permanent

Additional pay:

• Bonus pay
• Overtime pay
• Performance bonus
• Quarterly bonus

Benefits:

• Bike to work scheme
• Employee assistance program
• Employee discount
• On-site parking
• Store discount

Schedule:

• Day shift

Application question(s):

• Do you hold a valid Work Permit or EU passport ?

Work authorisation:

• Ireland (required)

Work Location: In person

Application deadline: 22/03/2025

Information :

• Company : DAF Distributors Ireland LTD.
• Position : Workshop Controller
• Location : Dublin, County Dublin
• Country : IE