Job Description:
Latest job information from THRU THE GREEN COFFEE COMPANY LIMITED for the position of Drive-Thru Operations Manager. If the Drive-Thru Operations Manager vacancy in Dublin matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.
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Job Description
Drive-Thru Operations Manager
The Drive-Thru Operations Manager is responsible for overseeing the daily operational flow of a high-volume drive-thru café, ensuring efficient vehicle movement, smooth service delivery, high customer satisfaction, and effective team coordination.
The role:
- Coordinate and manage vehicle flow within the drive-thru system to ensure efficient service and prevent congestion
- Monitor and control traffic movement during peak hours
- Identify and resolve operational bottlenecks in real time
- Ensure safe and organised vehicle circulation within the premises
- Coordinate communication between drive-thru demand and internal operations
Customer Experience & Service Supervision
Knowledge of coffee from beginning to end of roast, making and equipment
- Oversee customer service operations across drive-thru and in-store service
- Maintain high standards of customer satisfaction
- Handle customer issues professionally
- Support front-line operations during peak periods
Staff Coordination & Operational Support
- Assist in coordinating team workflow and communication
- Provide hands-on support across multiple operational roles
- Support staff performance and service consistency
Manage all facility Maintenance & Operational Improvements. A level of handyman ability required.
- Identify maintenance needs and coordinate minor repairs
- Liaise with suppliers and contractors
- Support improvements in workspace efficiency and layout
Run staff wellbeing morning fitness sessions and monthly customer fitness events
Promote a positive and collaborative workplace environment
Must haves:
- 1-3 years experience of traffic management and operations improvement.
- Extensive knowledge of coffee from beginning to end of the process (roasting, making and sourcing).
- 1+ years fitness experience to run classes for our team and wider community events.
- Experience with coffee equipment, repairs and maintenance.
- Experience with general repairs and ability to manage on site repairs and liaise with external contractors.
- Sector: accommodation and food service activities
Career Level
#J-18808-Ljbffr
Job Info:
- Company: THRU THE GREEN COFFEE COMPANY LIMITED
- Position: Drive-Thru Operations Manager
- Work Location: Dublin
- Country: IE
How to Submit an Application:
After reading and understanding the criteria and minimum qualification requirements explained in the job information Drive-Thru Operations Manager at the office Dublin above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.
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