Job Description:
Latest job information from Cpl Resources for the position of Salon Manager. If the Salon Manager vacancy in Dublin matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.
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Job Description
Our client, a leading and highly regarded brand within the premium beauty and personal care sector, is seeking to appoint an experienced Salon Manager to lead their flagship Dublin location. This is a senior leadership role overseeing a large, high-performing team in a fast-paced, client-focused environment. The successful candidate will bring strong operational, commercial and people management expertise, along with a passion for delivering exceptional customer experiences. Role Summary The Salon Manager will be responsible for the overall performance and day-to-day management of a flagship operation, ensuring excellence across team leadership, client service, and commercial delivery. This role requires a hands-on leader with the ability to manage a dynamic team, drive operational efficiency, and uphold the highest standards associated with a premium brand offering. Key Responsibilities Leadership & People Management Lead, manage and motivate a team of 30+ professionals to maintain a high-performance culture. Oversee recruitment, onboarding, training and ongoing development of staff. Conduct performance reviews and manage employee relations, including conflict resolution where required. Foster a positive, collaborative and engaged team environment. Operational Management Oversee the day-to-day running of a high-volume, premium service environment. Ensure seamless coordination between front-of-house and operational teams. Maintain high standards of service delivery, presentation and efficiency. Drive continuous improvements to operational processes. Commercial & Business Performance Monitor and drive key business KPIs and performance metrics. Oversee stock management, inventory control and retail performance. Identify opportunities to increase revenue and optimise business performance. Manage budgets and support overall financial performance of the business. Client Experience Ensure delivery of a high-end, white-glove customer service experience. Manage client relationships, including handling escalations or complex queries with professionalism and discretion. Uphold the brands reputation for excellence and premium service. Key Requirements Essential Minimum of 5 years experience in a senior management role within hospitality, luxury retail, or a high-end service environment. Proven track record of managing large teams (25+ staff). Strong experience in HR and people management, including performance management and employee relations. Demonstrated ability to operate effectively in a fast-paced, high-pressure environment. Strong commercial awareness and experience managing business performance and KPIs. Excellent leadership, communication and decision-making skills. Desirable Experience within the beauty, wellness or luxury services sector. Exposure to high-end, premium brand environments. Experience managing stock, retail performance or multi-revenue streams. Skills: HR Management operations TPBN1_IJ
Job Info:
- Company: Cpl Resources
- Position: Salon Manager
- Work Location: Dublin
- Country: IE
How to Submit an Application:
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