WFM Reporting Analyst I-Grade B1 at Teleperformance

Job Description:

Latest job information from Teleperformance for the position of WFM Reporting Analyst I-Grade B1. If the WFM Reporting Analyst I-Grade B1 vacancy in Naas matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Teleperformance for the position of WFM Reporting Analyst I-Grade B1 below matches your qualifications.

Reporting/Business Analyst

Responsibilities to include but not be limited to the following

• Conduct data analysis, spot data trends, perform gap analysis, generate reports, and recommend improvements to current business metric collection process
• Produce and deliver tracking and reporting for key KPI/SLA’s in the business

• Design key dashboards and scorecards for Senior Leadership and Business Unit (Team Leaders, Training Team, Quality Analysts/Analysts, etc.)

• Perform ad-hoc data analysis to support the business initiatives
• Create and maintain efficient and secure systems for recording data and producing relevant documentation
• Maintain the daily relationship with the business intelligence supplier

• Seek opportunities to drive innovation and process improvement within the reporting spectrum

Recommended Qualifications

• 2-3 years of experience working in a reporting environment, with proven ability to deliver high quality & accurate reports within demanding timescales
• Strong technical and numerical skills with advanced Excel skills

• Strong communication skills (both written and verbal) - ability to clearly communicate complex quantitative analysis in actionable insights

• Detail-oriented and passion for problem-solving
• Ability to work on own initiative or as part of a team
• Knowledge of data tools

Job Info:

• Company: Teleperformance
• Position: WFM Reporting Analyst I-Grade B1
• Work Location: Naas
• Country: IE

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information WFM Reporting Analyst I-Grade B1 at the office Naas above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.