Shift Lead at Marks & Spencer

Position Shift Lead
Posted 08 Jan 2026
Expired 07 Feb 2026
Company Marks & Spencer
Location Killarney | IE
Job Type Full Time

Job Description:

Latest job information from Marks & Spencer for the position of Shift Lead. If the Shift Lead vacancy in Killarney matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Marks & Spencer for the position of Shift Lead below matches your qualifications.

In Store

Store

Killarney

Location

Killarney, Kerry

Contract type

Permanent

Position type

Full Time

Salary

€16.80

How We Hire

Everyone is welcome at M&S. No exceptions. It's your background, abilities and differences that make you, uniquely you. And when you're part of M&S, that individuality has the potential to make waves.

About the role

This section tells you all you need to know about the position and its responsibilities, outlining everything we hope to see in a successful candidate.

All the details

Please note that shift premium will be applied for any hours worked before 8am

Purpose of the Shift Lead role:

  • To lead the fill operation, delivering a sales floor that is ready to trade, taking operational responsibility for coordinating resource to Serve, Sell and Fill. and to lead the floor in the absence of the Colleague Manager
  • Coordinate resource to deliver the operational tasks during the fill operation and in the absence of the Colleague Manager
  • Lead the fill operation, coaching colleagues on One Best Way and driving productivity in readiness for store opening
  • Allocate resource effectively to deliver a quick payment experience
  • Enable all daily operational processes to be implemented efficiently across their area of the store, at the correct times
  • Coordinate the team to deliver a clean, safe and well-presented store
  • Play their part in creating a great team atmosphere that is inclusive of everyone
  • Role model great Customer Service
  • Role model the M&S behaviours and Colleague Expectations across the store
  • Support Colleague Managers by sharing observations of colleagues to help deliver high performance and recognise great colleagues
  • Support nearby stores if operationally required
  • Responsible for being a key holder and answering call outs as required
  • Responsible for tasks related to the opening and closing of the building, including receipt of vehicles, temperature controls, logging operational issues with relevant Helpdesks, cash handling and TSL compliance in peripheral hours.
Our SupportMentorship

It's important to us that our new colleagues feel supported in their roles and can learn from each other. That's why we offer mentorship through our buddy system.

Flexible working

We're a 24/7 business and our working patterns adapt to our customers' needs. Worklife is our flexible working policy that gives colleagues the option for part-time working, a 4-day compressed week, or to job share if it's in the best interests of everyone.

BenefitsWellbeing hub

Get access to resources to support your wellbeing, including a free virtual GP service.

Colleague Networks

We want you to feel supported, no matter what.

LGBTQ+ Network

Proactively representing LGBTQ+ issues and opportunities to deliver a truly inclusive place to work and shop for our colleagues and customers.

Forces Community Network

Supporting colleagues connected to the Armed Forces, aiding their transition to civilian life, and ensuring that they thrive in the workplace.

Culture and Heritage Network

Raising awareness of various religions and cultures through events and comms, to educate others and better represent our M&S colleagues and customers.

Gender Equality Network

Addressing gender-related challenges, raising awareness, and driving action to ensure equal opportunities for all.

Cancer Network

Fostering a supportive and inclusive workplace culture, addressing stigma, providing guidance and raising awareness to empower and assist colleagues affected by cancer.

Family & Carers Network

A support network for parents and carers, offering a space for colleagues to share experiences, exchange ideas, and access useful resources.

Menopause Network

Initiating and encouraging open conversations about menopause by offering support and sharing experiences.

Health and Wellbeing Network

Providing a safe space for colleagues with all types of health conditions or disabilities and supporting with business initiatives to ensure our stores are truly accessible for our customers.

How to Apply

Here's what to expect at each stage of the application process. This can change depending on the role you've applied to. If you need any reasonable adjustments made at any stage, let us know and we can help.

Send us your application

Fill in our short application form and hit submit.

Online assessment

We'll invite you to take part in an online assessment. This could be before or after your interview.

In-person assessment centre

We'll invite you to an in-person assessment centre or an interview. This process may differ depending on the role you've applied to.

Decision

After we've decided, we'll be in touch. If you've been successful, we'll officially invite you to join the team and let you know the next steps.

Job Info:

  • Company: Marks & Spencer
  • Position: Shift Lead
  • Work Location: Killarney
  • Country: IE

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Shift Lead at the office Killarney above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.

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