Reception Supervisor

CLIFF | Duffcarrick | IE
We are currently seeking an experienced individual to join the Reception Team at Cliff House Hotel.
The Ideal candidate will have a friendly, outgoing personality and display excellent customer service skills, have fluent English and a very high standard of personal presentation.
Other key personal requirements;
  • Strong focus on providing consistently high standards.
  • Proficient with Front and Back office systems essential - Hotsoft a distinct advantage.
  • Flexible with working hours to include evening and weekend shifts.
  • Ability to work under pressure and strong leadership skills.
  • Previous experience in a 4/5* hotel.
Responsibilities:
  • Meeting and greeting guests in a warm personal and friendly manner.
  • Providing excellent customer service at all times and dealing with all calls & emails efficiently.
  • Liaising with all managers on any issues and concerns.
  • Dealing with requests, queries and suggestions and resolving guest complaints, quickly and efficiently.
  • Taking reservations correctly and noting any special requests.
  • Promoting and selling the hotels facilities at all times.
  • Ensuring billing is correctly carried out to the hotel standards.
  • Providing support and coaching to team members in maintaining standards
  • Adhering to all hotel policies including customer care, health & safety, fire safety, security etc.

Information :

  • Company : CLIFF
  • Position : Reception Supervisor
  • Location : Duffcarrick
  • Country : IE
Next Process

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Post Date : 2025-05-16 | Expired Date : 2025-06-15

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