Branch Relief Facilitator at AXA Ireland

Job Description:

Latest job information from AXA Ireland for the position of Branch Relief Facilitator. If the Branch Relief Facilitator vacancy in Navan matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at AXA Ireland for the position of Branch Relief Facilitator below matches your qualifications.

DescriptionWe are hiring a Branch Relief Facilitator to support operations in our Navan, Mullingar and Cavan branchesIn this role, you'll support our local branch operations as an insurance representative by providing relief cover as required while ensuring excellent customer service and successful delivery of sales targets aligned to the Direct Retail strategy.

What You'll Be DoingWhile the base location is Navan, you will also be required to provide direct support across the Mullingar and Cavan branches, whilst demonstrating and role modelling the required behaviours that will drive the business forward and achieve profitable revenue growth across all relevant product lines. This role will also actively support Insurance representative staff in-branch as and when required and act as a point of referral to ensure delivery of a consistent quality service to customers.

Provide relief to Branch Offices / sales teams as required.

Support the branch team(s) to prioritise workload and deliver on key objectives, including product specific initiatives.

Actively support other branch staff as and when required and act as a point of referral to ensure delivery of a consistent quality service to customers.

Demonstrate a consistent proactive approach in achieving sales targets, including prospecting, up selling and cross selling of Retail and Commercial lines.

Deliver excellent customer service at all contact points in the customer journey and actively supporting field prospecting activity and local clinics as appropriate.

Review complex customer queries and where necessary assisting staff with technical queries to point of resolution.

Resolve all complaints in compliance with CPC/FCA guidelines.

Provide support for Management, potentially completing delegated activities such as holiday file rosters, Petty Cash Reconciliations etc.

Assist Branch / Regional Management with implementing Account Audit recommendations actions for Branches.

Ensure adherence to all regulatory /legislative requirements as well as governance procedures and policies in order to conduct business in a fully compliant manner.

Provide support to Branch / Regional Management as directed.

Maintain comprehensive up to date knowledge and information on AXA's product range and actively promoting self-serve.

Provide regular market insight and reporting on emerging trends in a timely manner.

Participate in cross functional departmental projects when required.

Oversee and reconcile all scheduled operational tasks.

QualificationsWhat we're looking for:Full APA - Personal and Commercial. (Essential)

Minimum 2 years in insurance. (Essential)

Full, clean drivers license. (Essential)

Strong understanding of branch operations, underwriting, and governance policies and procedures.

Strong track record of delivering on sales/revenue targets.

Must meet internal criteria as set out in Recruitment & Selection Policy available on intranet.This role is an allocated Controlled Function under Fitness & Probity Regime, which means the successful candidate will be subject to an enhanced level of background screening requirements. You can find more information on

As a precondition of employment for this role, you must be eligible and authorized to work in Ireland and/or the United Kingdom.

This recruitment campaign will be used to support permanent, temporary and/or extension for any upcoming similar positions.

To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.

Job Info:

• Company: AXA Ireland
• Position: Branch Relief Facilitator
• Work Location: Navan
• Country: IE

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Branch Relief Facilitator at the office Navan above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.