| Position | Hebrew Speaking Quality & Policy Expert |
| Posted | 13 Aug 2026 |
| Expired | 12 Sep 2026 |
| Company | Teleperformance |
| Location | Bray | IE |
| Job Type | Full Time |
Latest job information from Teleperformance for the position of Hebrew Speaking Quality & Policy Expert. If the Hebrew Speaking Quality & Policy Expert vacancy in Bray matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.
Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Teleperformance for the position of Hebrew Speaking Quality & Policy Expert below matches your qualifications.
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Hebrew Speaking Quality & Policy Expert – Dublin
\n€44,351 | Permanent | Full-Time | Excellent Benefits | Career Progression
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Do you speak fluent Hebrew and English?
\nReady to take your career to the next level in a fast-paced, international environment? We’re looking for a Hebrew Speaking Quality & Policy Expert who is passionate about quality, compliance, continuous improvement, and delivering excellence. The role is based on-site in Dublin.
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Why Join Us?
\n• Competitive salary of €44,351
\n • Permanent, full-time position
\n • Excellent benefits package
\n • Dynamic and supportive international environment
\n • Opportunity to make a real impact on quality and operational performance
\n • Clear opportunities for career development and progression
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What You’ll Be Doing
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• Audit content moderation decisions to ensure accuracy and compliance with policy standards
\n • Partner with internal teams to provide performance feedback and improve quality outcomes
\n • Support all aspects of the audit process, including planning, implementation, feedback and re-audits
\n • Deliver timely, actionable feedback to agents to drive continuous improvement
\n • Identify training needs and work with learning teams to close knowledge gaps
\n • Collaborate with Operations and Quality Managers to improve team performance
\n • Become a subject matter expert on products, community standards and operational guidelines
\n • Reinforce policy updates and process improvements across operational teams
\n • Mentor and support new Quality & Policy Experts on tools, systems and best practices
\n • Develop process documentation and provide feedback on audit tool functionality
\n • Conduct root cause analysis to identify trends, inefficiencies and opportunities for improvement
\n • Escalate policy-related trends and risks to global teams for resolution
\n • Use market knowledge and insights to recommend scalable solutions
\n • Support Quality Leaders in planning and delivering improvement initiatives
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What We’re Looking For
\n• Fluent written and spoken English and Hebrew
\n • Minimum 2 years’ experience in a Quality Assurance, Quality Control or Audit environment
\n • Strong Excel skills, including Pivot Tables, Charts and Statistical Functions
\n • Experience with Tableau, Power BI or similar reporting tools is advantageous
\n • Exceptional attention to detail and accuracy
\n • Strong analytical and problem-solving skills
\n • Ability to thrive in a fast-moving, ever-changing environment
\n • Comfortable working independently and managing multiple priorities
\n • Passion for supporting people with empathy, fairness and consistency
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Your Career Journey Starts Here
\nWe believe in developing talent from within. This role offers genuine opportunities to progress your career through structured development, ongoing training, mentorship, and internal mobility. Many of our leaders and specialists have grown their careers internally, moving into senior quality, training, operations, policy, and people management roles. If you’re ambitious, proactive, and eager to learn, you’ll have the support and opportunities to build a long-term career with us.
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Ready to Apply?
\nIf you’re looking for a role where your expertise will be valued, your development supported, and your impact recognised, we’d love to hear from you.
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Apply today and take the next step in your career.
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This is a full-time permanent role. Applicants must hold a valid and sufficiently long permission to work in Ireland to enable them to perform the role on an ongoing basis. Where work permission is due to expire shortly, the Company may require evidence of a pending renewal application to progress an offer.
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This role is not eligible for employment permit sponsorship. Applicants must already have, and maintain, a valid permission to work in Ireland for the duration of the role.
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\nAfter reading and understanding the criteria and minimum qualification requirements explained in the job information Hebrew Speaking Quality & Policy Expert at the office Bray above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.
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