Crew Controller (11 Months Fixed Term)

Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the Aer Lingus with the position of Crew Controller (11 Months Fixed Term) - Aer Lingus which was opened this.

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Vacancy details

Role title Crew Controller (11 Months Fixed Term) Your role As a Crew Controller in the Operations Control Department, you will be responsible for the management and delivery of the Aer Lingus crewing operations on a 24/7 basis, through compliant, efficient, safe and customer driven processes across the Aer Lingus network for both Long-haul and Short-haul operations on the Irish and UK AOC operations. Our Operations Control Department helps us to drive Aer Lingus ambition by ensuring all flights are fully crewed for an on-time departure and monitoring all crew rosters for regulatory compliance and delivery of the Aer Lingus schedule. Your responsibilities as a Crew Controller will include:

• Manage crew resources on published rosters, both Pilot and Cabin Crew, at all Crew Bases, in the most efficient and cost-effective way, in compliance with documented statutory and regulatory requirements, prioritising safety and on-time performance in all decisions.
• Daily tasks include hands on approach in dealing with flight schedule disruption, confirming adequate crew allocations on each operation, validating that all crew are qualified and trained for each role they are allocated, booking of crew logistics such as hotels and transportation.
• Play a pivotal role in achieving the On-time performance KPI targets of Aer Lingus.
• Responsible for cost efficiencies by ensuring all crewing resources are deployed in the most cost effective and productive way.
• Deal directly with crew on all matters relating to the integrity and maintenance of the Aer Lingus schedule as applicable to crewing operations.
• Maintain overall roster stability and efficiency by collaborating closely with Crew Control colleagues, Operations Control Duty Manager, Flight Operations, Inflight Services and other stakeholders of the operation, and by managing changes to the published roster and minimising the impact of irregular operations on all aspects of crewing.
• Develop and deliver operational contingency plans to manage disruption over both short/extended periods. Provide expert advice on best practice crewing operations in line with EASA requirements.
• This role requires detailed knowledge of pilot and cabin crew Flight Time Limitations (FTL) and Flight Duty Period (FDP) rules and their implications on active / live flight operations.
• Manage crew logistic requirements including Hotel accommodation, allowances, deadheading tickets and ground transportation for crew involved in the operation of the schedule.
• Manage crew Block hours and Duty hours, and ensure records are accurately maintained in full compliance with the approved Flight Time Limitations Scheme and ensure that all crew operate within all relevant regulatory frameworks, Working Condition Agreements and Company policies to ensure compliance and take appropriate action to rectify any non-compliance issues.
Liaise with relevant stakeholders on any changes to Pilot/Cabin Training programmes on the live roster and repair training footprints to maintain crew training.

Your qualifications and key criteria We are looking for an individual with experience / qualifications in the following areas:

• Proven ability to manage complex and unpredictable situations, while working within a pressurised environment.
• A calm organised pro-active approach to the job is required.
• Full knowledge of/or the ability to gain such knowledge of statutory and regulatory requirements, Roster Policies and Crew Agreements.
• Excellent people skills with the ability to contribute effectively as part of a team.
• Strong verbal and written communication skills with the proven ability to communicate effectively with management and staff at all levels.
• Demonstrated ability to assess problems and make clear cut and evaluated decisions quickly, in order to minimise disruption.
• Ability to use own initiative.
• Well-developed organisational skills with the ability to prioritise and work to tight deadlines.
• High level of commitment and flexibility.
• Excellent punctuality and attendance record.
• Ability to work with computer applications.
• Resilience with the ability to use own initiative.
• Fluent in English, both written and spoken.
• Eligible to live and work in the EU.
• Hold a current unrestricted worldwide passport.
• Able to pass a 5-year security background check*(or be in possession of a current airside pass for the airport this position is based in Dublin).

Closing Date: 13th of February 2025 At Aer Lingus, we embrace diversity and believe in providing equal opportunities to all qualified individuals. We are dedicated to cultivating an inclusive and respectful work environment that values employees unique backgrounds, experiences, and perspectives. We do not discriminate based on race, gender, sexual orientation, age, disability, or any other protected status. If you have any questions or require any accommodations to support you in your application, please contact us at recruit@aerlingus.com. Division / Department Operations - Operations Control Contract type employee recruitment - fixed term

Job location

Job location Republic of Ireland, Dublin, Dublin About us At Aer Lingus, we believe in going above and beyond to connect people, places and possibilities. Whether working at the airport, in our offices or at home - every employee has a role to play in making Aer Lingus the heart of travel to, through and beyond Ireland for generations to come. How do we do this? We Put Safety First. Theres nothing more important. We Are Customer Focused. We champion the customer and go above and beyond to get things just right for them. Were Stronger Together. With a ‘how can I help? attitude, we communicate and collaborate to achieve shared success. We Own It. We do what we say were going to do and always follow through. We Look Forward. We build the future by embracing change today.

General information

Vacancy Reference number 004227 About us At Aer Lingus, we believe in going above and beyond to connect people, places and possibilities. Whether working at the airport, in our offices or at home - every employee has a role to play in making Aer Lingus the heart of travel to, through and beyond Ireland for generations to come. How do we do this? We Put Safety First. Theres nothing more important. We Are Customer Focused. We champion the customer and go above and beyond to get things just right for them. Were Stronger Together. With a ‘how can I help? attitude, we communicate and collaborate to achieve shared success. We Own It. We do what we say were going to do and always follow through. We Look Forward. We build the future by embracing change today.

Information :

• Company : Aer Lingus
• Position : Crew Controller (11 Months Fixed Term)
• Location : Dublin, County Dublin
• Country : IE

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Crew Controller (11 Months Fixed Term) job info - Aer Lingus Dublin, County Dublin above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Crew Controller (11 Months Fixed Term) job info - Aer Lingus Dublin, County Dublin in 2025-01-31 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.