IT Business Analyst

Join us, be part of more.  We’re so much more than an energy company. We’re a family of brands revolutionising how we power the planet. Were energisers. One team of 21,000 colleagues thats energising a greener, fairer future by creating an energy system that doesn’t rely on fossil fuels whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That’s why working here is #MoreThanACareer. We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it.   About your team:  We’re the pride of Ireland. Bord Gáis Energy have been powering the nation’s homes and businesses for almost 40 years. But now, we’re so much more than just gas and electric. Through our unique combination of household heroes and energy assets, we’re at the heart of the energy transition in Ireland, strengthening the country’s energy security and helping customers get ready for a net zero future.About the role:We’re looking for a dynamic Business Analyst who is confident in core delivery skills and ready to stretch into team and process improvement. You’ll work closely with product owners, developers, and stakeholders to turn ideas into real-world solutions. You’ll play a key role in shaping how we deliver value — from refining requirements to improving how we work as a team. This is a key role in delivering releases that make a difference for our customers. This is a great opportunity to grow into a broader role contributing to the evolution of our Business Analysis practice. Throughout, youll ensure all parts of the solution align with business goals and customer value, seeing the big picture and providing support during all phases of testing.As a Business Analyst, you will lead agile teams/projects from idea to implementation. Your responsibilities include translating business needs into clear, actionable requirements, from high-level vision statements to detailed user stories with acceptance criteria and mock-ups. Youll collaborate with stakeholders to understand the business vision and transform it into defined requirements. Youll establish a strategy/plan for managing the requirements backlog and support the Business Lead/Product Owner in backlog refinement, defining value and sprint planning. Further collaboration with the team will involve writing and elaborating user stories with acceptance criteria and business rules as per the team’s “Definition of Done”. You’ll participate in team activities like stand-ups, demos, and retrospectives, and facilitate the review of user stories during sprint planning, ensuring the team has a common understanding of the user story and acceptance criteria. Additionally, youll assess and manage stakeholder requests to determine if they represent new or modified scope or indicate a defect, updating the backlog as appropriate.About You:

• Degree level or equivalent.
• Scrum Master or Product Owner certification beneficial, and ISEB or IIBA Business Analysis certification beneficial.
• Experience as Business Analyst (5+ years) essential and experience in Agile/Scrum teams (2-3 years) desirable.
• Experience in the energy and/or utility sector beneficial.
• Excellent communication skills and the ability to interact professionally with diverse groups.
• Strong customer empathy —advocating for user needs and delivering real value.
• Confident challenging assumptions and influencing stakeholders to align on the best path forward.
• Self-motivated and results oriented.
• Experience with Agile management tools e.g. JIRA, Confluence, ADO.
• Proficient with Themes, Epics, User Stories, Acceptance Criteria, BDD.
• Comfortable using MS Office Suite including Teams and SharePoint.
• Experience of Lean Canvas & Customer Value Proposition beneficial.

Why should you apply?    We’re not a perfect place – but we’re a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That’s why we’ve designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too. Visit the link below to discover why we’re a great place to work and what being part of more means for you.  https://www.morethanacareer.energy/bordgais  If youre full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority.   Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey.

Information :

• Company : Bord Gáis Energy
• Position : IT Business Analyst
• Location : Dublin
• Country : IE